ACT: 
Critical 
Incident 
Management

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Performance during critical and priority incidents must be positive, decisive and strategic. Often at a moment’s notice, under immense pressure. And if that’s not enough, decisions and actions will often be subject to scrutiny.   

ACT  is "nut and bolts."  It's a sharp, effective course that provides your team with a tool to provide effective performance during critical incidents.  It includes:

• Self management techniques for crisis moments

• Positive decision-making and formulating a plan

• Creating and confidently delivering an effective team briefing

• Introduction to planning and facilitating a debrief 

This one day course is student-centred.  It's facilitated by experienced, authentic leaders who are well versed in making critical decisions under pressure, aligned to organisational policy, guidelines and human factors.

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Lead's courses are designed to ensure they are engaging, relevant to your organisation and have meaning to your people - to ensure maximum impact and value. 

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